FAQ

Below you will find the answer to our most frequently asked questions.

How many diapers do I need?

You need between three and five shells for it to be enough. Partly because they have to be humid / dry occasionally and partly to be able to wash without running out.

What size should I have?

SIZE gUIDE

Snap Nappy

XSSML
Midja40-4545-4848-5252-53
Stuss40-4646-5050-5555-57
Size cl*56/6868/8080/9292/98

Pull Up Nappy

SML
XL
XXL
Waist45-4848-5252-54
54-56
56-58
Hip46-5050-5555-59
59-63
63-68
Size cl*68/8080/9292/104
104/116
116/128
* Size cl (centilong) should be seen as a reference. We always recommend that you measure the child.
How often should I wash the diapers?

You wash the wool shells about once a month or as needed. After washing and before first use, the wool shell should be cured with lanolin to resist and keep the wet inside.

How do I wash the diapers?

So, as the wash wire in the diaper shells prevails, you should hand wash the diaper shells and the temperature should not exceed 30 degrees. Gently squeeze the water out of the rinsed diaper. Then put the damp diaper in a clean towel and squeeze out excess water. When the wool is untreated, use detergent intended for wool.

How do I remove a stain?

You treat stains as soon as possible and before washing with bile soap or lanolin soap. The water you use should not exceed 30 degrees and do not scrub harder than you would on your little one.

What should I wear in my Alma and Olmo diaper?

In the Snap Nappy you can use any system such as insert, prefold, fold diaper or form-fitted diaper. There is room for a solid shaped diaper without the shell being clumsy with a smaller insert.

In the Pull-up Nappy you can use optional inserts such as prefold or glue fold fold diaper.

Which model should I get?

Choose the model according to how you use the diaper.

CHOOSE SNABP NAPPY IF:

 

  • Your baby is small and needs to lie down when changing diapers.
  • Your baby usually poops in the diaper.
  • You prefer the option of being able to snap on / off the diaper when changing.
CHOOSE PULL-UP NAPPY IF:

 

  • Your child does not want to lie still when changing diapers.
  • Your baby is stable enough to pull on a diaper.
  • You pot / ec your baby and the baby mainly poop on toilet or potty.
How do I load the diaper?

Pull Up Nappy

Snap Nappy

I want to change my order

If your order has already been shipped, it is easiest to make a return and then place a new order.

If your order has not been sent, we can often help you change your order.

Is it possible to get express delivery?

Right now it is possible to solve in the Stockholm region as production takes place here. Contact us for more information and booking.

How can I pay on your site?

We use Klarna Checkout. You can pay by card, direct bank transfer, invoice or installment. Which payment options are offered will be decided by Klarna and all questions regarding your payment after you place an order will be resolved most quickly by contacting Klarna directly.

What if it doesn't fit - can I resize?

Each wool shell is sewn by hand and on order, but they are actually sewn according to Alma and Olmo’s designs and standard sizes.

In other words, the Consumer Protection Act applies just as usual – as long as the product, the diaper, is in original condition you have 14 days right to withdraw.

If, for any reason, you wish to return your order, the wool shell should therefore be unwashed, uncured and unused although tried.

How do I return an item?

You notify us via the form on Contact Us and send your return to:

Alma and Olmo HB
Stortorpsvägen 93A
142 65 Trångsund
Sweden

We recommend that you send the return in a traceable way and not send it by postal or similar. Returns sent against postage will not be collected but returned to the sender.

Still questions?

Contact us and we’ll get back yo tou

Contact Us